How to Check In a Member

Use the front-desk check-in screen to log a member arriving at the gym.

The Front Desk Check-In screen is what your reception staff use every time a member arrives.

Open Check-In. From the Gym menu, click Check-In to open the front desk screen.
Find the member. Search by name or scan their member code/QR if you use ID cards.
Confirm the check-in. The system logs their visit and shows you their membership status, so you'll immediately see if their membership has expired.

Note: if a member's plan has expired, you'll be flagged here before they check in, so you can direct them to Payments to renew.

Last updated Oct 17, 2026 · 11 views