How to Edit, Deactivate, or Delete a User

Update a staff member's details, temporarily deactivate their login, or remove them permanently.

You have two options for a user you no longer want active: deactivate (reversible) or delete (permanent).

Open the Users list. Click Users in the top menu to see everyone with a login on your account.
To edit details, click the Edit icon on that user's row and update their name, email, phone, or role, then save.
To temporarily disable access, click Deactivate on their row. This flips their account off without deleting anything — you can reactivate them the same way later. Deactivated users can't log in but their sales/records history stays intact.
To permanently remove them, click Delete. This is a hard delete from your account — there's no undo, so use Deactivate instead if you might need them back.

Note: you can't deactivate or delete your own account while logged in as it, as a safety measure. Have another admin do it if needed.

Last updated Oct 13, 2026 · 4 views